Monitoring stories

improving IT service quality

With larger software suites and web applications like SalesForce, you might tend to create two types of user-centric monitoring checks: shallow, panoramic test cases to make sure a large number of modules are working at a basic level, and then one or more deep, highly specific test cases to be sure a particular module is working across a range of its functionalities. This article shows you how to create a deep check, using SalesForce Cloud Edition as an example.